How To Turn Off Astro A50

Pre-Club

Q: When will my gild ship?
A: Non-pre-orders ship within 48 business hours from the time the orders is placed (equally long as it is in stock). Pre-order items volition ship equally soon as they are in-stock. Where you lot see a product listed for pre-guild, we also land an expected in-stock date. Aircraft dates volition vary by product. Upon shipment you will receive a aircraft confirmation electronic mail including shipment tracking information.

Orders containing both pre-ordered and in-stock merchandise will be shipped separately in an effort to evangelize your product as quickly as possible. You will not exist charged for multiple shipments. Multiple shipping confirmation emails will be sent for purchases with in-stock and pre-ordered items.

Q: When volition I be charged?
A: Your credit card may be charged one or two business days earlier your product ships. Please note that yous volition encounter an potency accuse (for the amount of your social club total) on your credit card argument from the time of purchase until your order ships. If your order contains both pre-ordered and in-stock merchandise, you lot volition see multiple settlements – each accuse to correspond the cost of the shipped merchandise. If you placed your club through Paypal, you will exist charged immediately upon buy.

Q: Tin can I cancel my pre-society?
A: Yeah, you tin cancel your pre-order by contacting our customer service team. Delight have your society number set for fastest service. You can find our customer service contact information here.

A50 Wireless

Q: What is included with the new A50 Wireless arrangement?
A:
– 1.0M TOSLINK OPTICAL CABLE

Provides clear Dolby Digital Environment Sound beyond all platforms.

– 1.0M USB CABLE

Powers your Base Station

– Base Station

Pairs and charges your A50 Wireless Headset. Displays battery condition, Dolby indicator, and is awesome.

Q: What's the departure between the the Gen i/Gen 2 A50s and the new A50s?
A: A few of the new features include:

– Extended ~15 60 minutes bombardment life

– Upwardly to ~thirty foot wireless range

– The flip to mute microphone has been redesigned to be more adaptable

– Fully wireless on both Xbox One and PS4 (No chat cable required)

– Newly designed Base of operations Station with LED status display and magnetic charging cradle

– Optional ability to alter your ear pads and headband pad to leather via the A50 Mod Kit (Sold Separately and simply compatible with new generation A50)

– Admission to the ASTRO Command Center for full customization of your sound feel.

Q: Can I respond a phone call with the new A50?
A: Yep, using a iv-pole 3.5mm sound cable, you can connect your smartphone to the AUX port on the Base Station in order to answer telephone calls.

Q: Tin can I apply the new A50 with the MixAmp Pro TR?
A: No. The MixAmp Pro TR does non have a wireless transmitter.

Q: Can I accuse the new A50 while gaming?
A: Yeah, via the USB accuse port located on the side of the Base Station. Additional USB cables sold separately.

Q: Can I connect the headset wirelessly with my smartphone?
A: No, the headset does non accept Bluetooth connectivity. However y'all tin utilize any 3.5mm sound cable on the AUX port located on the Base Station to inject your ain tunes.

Q: Does the new A50 provide Surround Sound over USB on PC?
A: Yes, the USB Game aqueduct is a half-dozen-aqueduct PCM endpoint supporting Dolby 5.1. It is candy with PLIIx and Dolby headphone to give fake surround sound. In brusk, it sounds good!

Q: Is a controller cable necessary for connecting the new A50 with the Xbox One controller?
A: Nope. The new A50 is fully wireless.

Q: Does the A50  piece of work with USB hubs?
A: Yes, but results will vary depending on the quality of the USB hub existence used. If at that place are any issues, try plugging direct into a PC to see if that remedies the issue.

Q: Can I use Speaker Tags on the new A50?
A: Unfortunately, no, due to the design of the headset.

Q: Will the new A50 work with my TX Transmitter?
A: No.

Q: Volition the new A50 work with my USB TX?
A: No.

Q: My mic cuts out/is quiet/not working properly. What gives?
A: First, check to run across if the mic is properly positioned. Ensure it'southward close to your mouth: nosotros recommend placing it as close to your lower lip as possible. Next, bank check your Noise Gate (Using the ASTRO Command Center). There are four Dissonance Gate options: try using a different Noise Gate option, and see if that helps. If you're still experiencing issues, please contact Customer Support.

Mod Kits

Q: What is a Modernistic Kit?
A: A collection of components designed to better noise-isolation with swappable synthetic leather ear cushions and a padded synthetic leather headband.

Q: What's included in the Mod Kit box?
A:
– Dissonance-Isolating Ear Cushions

– Padded Headband

Q: Can I utilise my A40 TR Modernistic Kit on the new A50?
A: Nope.

Q: Tin can I utilize the new A50 Mod Kit on the A40 TR Headset?
A: Nope.

Q: Can I use the new A50 Modern Kit on previous generations of the A50?
A: Nope.

Base Station

Q: Can I pair multiple A50 Headsets with a single Base Station?
A: Only one headset tin be paired with a single Base Station.

Q: What are the differences between the Console and PC modes?
A: Panel Manner is used when gaming on your Xbox One or PlayStation four. PC Mode is used while gaming on PC or Mac and while updating your Base of operations Station and Headset with the latest firmware or custom EQ presets. The Lightning Commodities on the front of the Base Station display will lite upwardly ruby when in Console Manner, and white in PC Mode. You tin can switch between modes by toggling the Mode Switch located on the side of the Base Station.

Q: Can I use Gen 1/Gen 2 A50s with the new Base of operations Station?
A: No, due to the hardware incompatibility.

Q: Can I employ the Base Station to charge portable devices, such as my smartphone?
A: Some devices may not be able to exist charged due to compatibility issues, and nosotros cannot guarantee charging to whatever specific 3rd party device.

Q: Can I buy a standalone Base Station?
A: Yep!

Q: Can I utilise the Xbox One A50 Wireless + Base Station with my PS4, or vice versa?
A:
Yeah! For users with multiple gaming platforms, standalone Base of operations Stations can be added to your fix-up to enable cross-compatibility.

The Xbox I Base of operations Station uses different hardware for vocalization chat over USB than the PS4 Base Station to eliminate the demand for a controller cablevision on the Xbox I. Due to the hardware difference, this means the Xbox One Base Station is not compatible with phonation chat on the PS4 panel. Likewise the PS4 Base Station is not uniform with voice conversation on the Xbox Ane. Still, either version of the Base Station can exist paired with either console via Optical cable for Surround Audio audio.

For set-upwardly, please bank check out our video setup guides, delight stay tuned!

Q: How much does a standalone Base Station cost?
A: $100 USD.

Q: What does the Base Station exercise?
A:
The Base Station interfaces betwixt your gaming arrangement and your headset for vox conversation and Environment Sound sound. The cradle is used to charge and pair your headset when your headset is not in employ. It also stores your three custom EQ settings and tin can be used to modify the Dissonance Gate, microphone levels, and other device settings through the ASTRO Command Centre. The Base Station tin can be linked with a three.5mm audio device or smartphone via the AUX port to inject your own sound track or phone calls.

Q: Is the new Base of operations Station uniform with whatever older A50 Headsets?
A: No.

Q: Is the new Base Station uniform with whatever A40 Headsets?
A: No.

Q: How do I pair my headset to a standalone Base Station?
A:
To pair your A50 Wireless Headset to a new Base Station, only driblet the headset into the cradle of the Base Station you wish to pair with. The A50 Wireless Headset is not panel-specific, and can be paired with either version of the Base Station. When paired successfully, you should see Battery Status bars light upwardly on the Base Station. The amber accuse light on the headset should also lite upwardly.

Q: Volition there be more colorway options for the Base Station in the future?
A:
Currently, we exercise not have any additional colorways at this time. Notwithstanding, we are always working on great new products. Stay tuned to our Social Channels for the latest ASTRO updates.

Q: What kind of USB cable is used to power the Base of operations Station?
A:
A micro USB cable. Yous can purchase additional cables on our website.

Q: How exercise I dock the A50 Wireless Headset to the Base Station?
A:
Please check out our detailed instructions on how to dock your A50 Wireless Headset here.

Q: Can I pass-through audio from the Base Station to a media center?
A:
Yes, via the Optical output on the back of the Base Station.

Xbox One & PlayStation 4 Compatibility

Q: Tin can I utilize the Xbox One/PC Headset with the PS4/PC Base Station, or vice versa?
A: Yes. You can bandy by re-pairing the headset with the new Base of operations Station past dropping it into the Base of operations Station cradle.

Q: I have ii or more users signed in on the Xbox One/PS4. Is it possible to assign the Base Station to a certain user for voice chat?
A: Yes, this can exist done through the Device Settings Bill of fare on your console.

Q: Can I use the Xbox One A50 with my PS4? Can I use the PS4 A50 with my Xbox One?
A: The Xbox I A50 (Light-green) uses different hardware for vocalism chat over USB than the PS4 A50 (Bluish) to eliminate the need for a controller cable on the Xbox One. Due to the hardware difference, this means the Xbox One A50 is non compatible with voice conversation on the PS4 console. Too the PS4 A50 is not uniform with vox conversation on the Xbox One.

The Xbox 1/PS4 specific engineering science is part of the Base Station. As noted above y'all can employ a PS4 version of the A50 Headset on an Xbox One Base Station without consequence, and vise-versa.

Both the PS4 and Xbox Ane A50s are MAC and PC compatible.

PC

Q: Does the new A50 piece of work with the ASTRO Control Middle Software?
A: The new A50 volition accept ACC compatibility via PC or Mac. Older versions of the A50 are non compatible with the ACC software.

Q: How exercise update my firmware?
A: There are a few steps to this process:

– Download the ASTRO Command Center. Plant hither.

– Install the ASTRO Control Centre by following the on-screen prompts, and launch it.

– If there is a prompt for an ASTRO Control Center update, click download.

– When the ASTRO Command Center is launched, there may be a prompt to connect an ASTRO Gaming device if the Base Station is not in PC Mode.

– Plug the Base Station in and identify it in PC Mode by toggling the switch on the side of the Base Station from PC to Console Mode.

Q: How can I customize my EQ modes?
A: Yous tin can utilize the ASTRO Command Center to modify any preset EQ mode.

Q: Can I utilize USB Game and Optical at the same time?
A: No, the Base of operations Station simply supports ane or the other. If both are plugged in, the optical input is prioritized. USB Voice tin can still be used for chat.

Additionally, if both are plugged in at the same time, ensure that the optical output is playing at 48000 Hz sample charge per unit or the outgoing mic will misconstrue the vocalisation.

Q: What is the difference between USB Game and USB Voice?
A: At that place are three device distinctions:

– USB Game Playback device – this is the game audio

– USB Game Line Out Recording device – this is the stream port

– USB Vox device – this is the incoming and outgoing chat

Q: What are the 3 default EQ settings?
A: There are iii customizable EQ presets:

ASTRO
Best way for all gamers – tuned for gaming past ASTRO's audio experts. Precise bass for immersion. Counterbalanced mids and highs for the optimal gaming audio experience.

STUDIO
For music and movies. Neutral for accuracy across a range of media usages.

PRO
Platonic for streamers and pro gamers. Tuned towards mids and highs for precise details. Optimizes surround sound performance as too much bass tin cause spatial distortion.

These are customizable using the ASTRO Gaming Command Center Software

Q: What are the difference between the four Noise Gate settings?
A: Home: This is the default view. Information technology'south been tuned for smaller LAN environments and typical dwelling settings. It removes most light ambient noise, and works well with the TR Mod Kit microphone.

Streaming: This is the lowest noise gate setting. It's ideal for quiet studio/abode environments, and offers the most natural sounding voice, and will permit groundwork noise if present.

Tournament: This is the most ambitious setting meant for voice isolation and eliminating oversupply noise in loud environments. By adding a racket gate to the side tone it eliminates external sounds from entering into the headset.

Night: In between Streaming and Domicile, this setting is ideal for soft speakers and gaming at nighttime when petty ambient dissonance is nowadays.

These can exist selected using the ASTRO Gaming Control Center Software

Q: Why can't I mix betwixt phonation and game?
A:
– Ensure ASTRO A50 Game is fix as the default USB audio device. To do that, navigate to the Command Console, then Manage Audio Devices located under Hardware and Sound.

– Prepare ASTRO A50 Game headphones as the default audio device.

– Set ASTRO A50 Voice as the default communications device.

– You volition likewise want to ensure that the ASTRO A50 Mic is set as the default recording device, not A50 Line Out, unless you are intending to stream. Programs such every bit Steam and games which rely on these settings to know where to output the voice chat to and which microphone to use.

Q: How do I fix my A50 for Skyping/TeamSpeak/Mumble/Vent on PC?
A:
– Make sure the Base Station is in PC mode (toggling the switch from Console to PC Mode).

– Become into Sound Options for the chat program of option.

– Under Sound settings set microphone to Headset microphone (ASTRO A50 Voice)

– Set speakers to Headset Earphone (ASTRO A50 Voice). This volition allow users to mix between conversation and game sounds.

Q: Will I be able to go game audio from my console while using Ventrilo/Skype/etc on my PC for chat?
A: Aye! However, yous will not be able to utilize vocalization chat on your console while doing and so.

Q: Volition I be able to access voice chat on both PC and panel at the same fourth dimension?
A:  No.

Troubleshooting

Q: My headset isn't working/giving me bug. What can I do to troubleshoot?
A:
The get-go thing you should practise is a hard reset on your headset. To practise this, concur downwards the Dolby button located on the back of the right ear cup. At the same fourth dimension, hold down the Game button which is too located on the right ear cup for 15 seconds.

The headset will power off and turn dorsum on once again. Dock your headset into the Base Station to re-sync it. If you lot are still experiencing issues with your headset, please contact Customer Back up .

Source: https://blog.astrogaming.com/2016/07/the-a50-base-station-f-a-q-2/#:~:text=To%20do%20this%2C%20hold%20down,and%20turn%20back%20on%20again.

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